Frequently Asked Questions (FAQs) - Air Restore

Welcome to the Air Restore FAQs section, where we provide common questions about our services. If you don’t find the information you’re looking for, please contact us directly for personalized assistance.
  1. What services does Air Restore offer? 

Air Restore offers a comprehensive range of services including decontamination, fire damper/fire check, kitchen exhaust cleaning, electrostatic cell cleaning, air conditioning cleaning, laundry exhaust cleaning, refurbishment/restoration, and installation/repairs of air conditioning systems. 

  1. Is Air Restore only for commercial properties, or do you serve residential customers as well? 

We cater to both residential and commercial customers. Our solutions are adaptable to the unique needs of each environment. 

  1. Are your technicians certified and experienced? 

Yes, our technicians are certified experts with extensive experience. They utilize the latest equipment and techniques to deliver thorough cleaning and decontamination services. 

  1. What regions does Air Restore serve? 

Air Restore proudly serves clients across New Zealand. Regardless of whether you’re situated in a major urban center or a more remote area, we can provide our services to you. 

  1. Why should I choose Air Restore for my indoor environment needs? 

Air Restore combines expertise, innovation, and a customer-centric approach to deliver exceptional results. Our focus on safety, health, and customer satisfaction sets us apart, as evidenced by our satisfied clients’ testimonials. 

  1. Why is HVAC system cleaning important? 

Regular HVAC system cleaning is essential to maintain optimal indoor air quality. Over time, dust, debris, and contaminants can accumulate in the system, leading to reduced efficiency, poor air quality, and potential health issues. Our cleaning services enhance both air quality and system performance. 

  1. How frequently should HVAC systems be cleaned? 

The frequency of cleaning depends on several factors, including usage patterns, building type, and environmental conditions. We recommend regular inspections to determine the appropriate cleaning schedule for your system.  

  1. Why is decontamination important? 

Decontamination is crucial for creating a safe and healthy indoor environment. It helps eliminate harmful contaminants such as viruses, bacteria, mold, and allergens, improving indoor air quality and promoting well-being. 

  1. How often should I have my kitchen exhaust cleaned? 

The frequency of kitchen exhaust cleaning depends on factors like the type of cuisine, cooking volume, and local regulations. Generally, commercial kitchens should have their exhaust systems cleaned every 3 to 6 months. 

  1. How can I maintain good indoor air quality in my home or business? 

Consistent cleaning and maintenance of HVAC systems, kitchen exhausts, and other ventilation systems are vital. Additionally, consider exploring alternative air purification solutions.  

  1. What are the benefits of air conditioning cleaning? 

Air conditioning cleaning enhances cooling efficiency, improves indoor air quality, and extends the lifespan of your system. It removes dust, contaminants, and allergens that can accumulate within the system. 

  1. What do fire damper and fire check services involve? 

Our fire damper and fire check services include inspecting, testing, and maintaining fire safety systems. This ensures that fire dampers are functioning correctly and compliant with safety regulations, enhancing overall building safety. 

  1. How does electrostatic cell cleaning improve air quality? 

Electrostatic cell cleaning ensures optimal performance of electrostatic air filtration systems. By effectively removing particles from the air, it contributes to cleaner and healthier indoor air quality. 

  1. Can Air Restore assist with commercial kitchen compliance? 

Yes, Air Restore’s services, including kitchen exhaust cleaning and fire safety solutions, help commercial kitchens comply with safety regulations, reduce fire risks, and create a safer working environment. 

  1. Do you offer installation and repairs for air conditioning systems? 

Yes, our skilled technicians provide installation and repair services for air conditioning systems. We tailor solutions to your needs, ensuring optimal performance and comfort. 

  1. How can I get a quote for your services? 

Getting a quote is easy! Simply fill out our service inquiry form on our website with your details and service requirements. Our team will promptly provide you with a personalized quote. 

  1. Are your services environmentally friendly? 

Yes, our services are eco-conscious. We employ safe and effective cleaning solutions, and our processes adhere to industry standards and environmental regulations. 

  1. Do you offer emergency services? 

Indeed, we provide emergency services for urgent situations such as system breakdowns or critical cleaning requirements. 

  1. Are you a licensed and insured company? 

Yes, we are fully licensed and insured to offer our services in New Zealand. 

Feel free to reach out to us if you have more questions or need further information. We’re here to help you create a cleaner, safer, and healthier indoor environment with our specialized services.